Shippings & Returns
At Merci C'est Vintage, we take pride in offering unique, quality pieces. We understand that buying vintage clothing online can be challenging, so we've designed our policy to be as clear and fair as possible.
Shipping:
We process orders within 1-3 business days.
International shipping available (costs vary by destination).
We carefully package each item to protect these unique pieces.
Tracking number provided via email.
Returns:
We accept returns within 7 days of receipt.
If your item arrives damaged, please notify us at contact@mercicestvintagee.com within 24 hours of delivery so we can assist you promptly.
Unfortunately, we’re unable to accept returns for damaged items reported after this 24-hour window.
Item Condition:
We thoroughly describe the condition of each piece, including any flaws or signs of wear.
Photos on our site show the actual item you'll receive.
If you receive an item that doesn't match our description, contact us within 48 hours for a full refund or replacement.
Sale Items:
Items discounted 50% or more are final sale.
Items marked as "final sale" are not eligible for return.
Garment Care:
We include care instructions with each item to help preserve these vintage pieces.
We're not responsible for damage caused by improper care after purchase.
Fragile or Delicate Pieces:
Some vintage items may be fragile due to age. We mark these as "fragile" and they are not eligible for return unless they arrive damaged.
For any questions, please don't hesitate to contact us at info@mercicestvintage.com. We value your trust in us to acquire unique vintage pieces and are committed to ensuring your satisfaction.