Shippings & Returns

At Merci C'est Vintage, we take pride in offering unique, quality pieces. We understand that buying vintage clothing online can be challenging, so we've designed our policy to be as clear and fair as possible.

Shipping:

We process orders within 1-3 business days.

Free shipping on orders within the continental U.S.

International shipping available (costs vary by destination).

We carefully package each item to protect these unique pieces.

Tracking number provided via email.

Returns:

We accept returns within 14 days of receipt.

Items must be in the same condition as when shipped.

We understand vintage sizes can vary. We include detailed measurements in each listing, but if an item doesn't fit, we accept the return.

To initiate a return, please email returns@mercicestvintage.com.

Customer covers return shipping costs unless the item is defective or was sent in error.

Refunds are processed within 5-7 business days after receiving and approving the return.

Item Condition:

We thoroughly describe the condition of each piece, including any flaws or signs of wear.

Photos on our site show the actual item you'll receive.

If you receive an item that doesn't match our description, contact us within 48 hours for a full refund or replacement.

Sale Items:

Items discounted 50% or more are final sale.

Items marked as "final sale" are not eligible for return.

Garment Care:

We include care instructions with each item to help preserve these vintage pieces.

We're not responsible for damage caused by improper care after purchase.

Fragile or Delicate Pieces:

Some vintage items may be fragile due to age. We mark these as "fragile" and they are not eligible for return unless they arrive damaged.

For any questions, please don't hesitate to contact us at info@mercicestvintage.com. We value your trust in us to acquire unique vintage pieces and are committed to ensuring your satisfaction.